Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: December 2024
Information We Collect
We collect information you provide directly to us, such as when you create an account, update your profile, track your wellness metrics, or contact us for support.
Personal Information
- Name and contact information (email address)
- Health and fitness data you choose to track
- Profile information and preferences
- Communications with our support team
Automatically Collected Information
- Usage information and app interactions
- Device information and identifiers
- Log data and analytics
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- Provide personalized wellness recommendations
- Track your progress and generate insights
- Send you updates and notifications
- Provide customer support
- Improve our services and develop new features
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- In connection with a business transaction (merger, acquisition)
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- Encryption of data in transit and at rest
- Regular security audits and updates
- Access controls and authentication
- Secure data storage with Supabase
Your Rights
You have certain rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Export your data in a common format
- Opt-out: Unsubscribe from marketing communications
Data Retention
We retain your personal information only for as long as necessary to provide our services or as required by law. You can request deletion of your account and associated data at any time.
Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience:
- Essential cookies for app functionality
- Analytics cookies to understand usage patterns
- Preference cookies to remember your settings
Third-Party Services
Our app may integrate with third-party services with their own privacy policies:
- Supabase (database and authentication)
- Stripe (payment processing)
- Analytics providers
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.
Updates to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: privacy@tranquilae.com
Address: London, United Kingdom