Terms of Service

Acceptance of Terms

By accessing or using Tranquilae's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not use our services.

Description of Service

Tranquilae is an AI-powered wellness platform that provides:

• Nutrition and calorie tracking tools
• Fitness and exercise guidance
• Mindfulness and meditation features
• Personalized wellness recommendations
• Progress tracking and analytics

User Accounts

To use our services, you must create an account and provide accurate information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Providing accurate and up-to-date information

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these terms. You may not:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious content
• Attempt to gain unauthorized access to our systems
• Interfere with the service's operation
• Use the service for commercial purposes without permission

Health Information Disclaimer

Important: Tranquilae is not a medical service and should not replace professional medical advice, diagnosis, or treatment. Our recommendations are for informational purposes only.

• Always consult healthcare professionals for medical advice
• Do not ignore professional medical advice based on our content
• Seek immediate medical attention for health emergencies
• We are not liable for any health-related decisions based on our service

Subscription and Payments

Some features require a paid subscription:

• Subscription fees are billed in advance
• Automatic renewal unless cancelled
• No refunds for partial subscription periods
• We may change subscription prices with notice
• Payment processing is handled securely by Stripe

Intellectual Property

The Tranquilae service and its content are protected by copyright, trademark, and other intellectual property laws:

• We own or license all content, features, and functionality
• You may not reproduce, distribute, or create derivative works
• User-generated content remains your property
• You grant us a license to use your content for service operation

Privacy and Data

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our service, you consent to our data practices as described in the Privacy Policy.

Service Availability

We strive to provide reliable service but cannot guarantee uninterrupted access:

• Services may be unavailable due to maintenance or technical issues
• We may modify or discontinue features with notice
• No guarantee of compatibility with all devices or browsers
• Third-party integrations may affect service availability

Limitation of Liability

To the maximum extent permitted by law, Tranquilae and its affiliates shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of data, profits, or business opportunities
• Service interruptions or technical failures
• Actions taken based on our recommendations

Our total liability shall not exceed the amount paid by you in the past 12 months.

Indemnification

You agree to indemnify and hold harmless Tranquilae from any claims, damages, or expenses arising from your use of the service or violation of these terms.

Termination

Either party may terminate your account:

• You may cancel your account at any time through settings
• We may suspend or terminate accounts for terms violations
• Upon termination, your right to use the service ends immediately
• We may delete your data according to our retention policy

Governing Law

These terms are governed by the laws of the United Kingdom. Any disputes will be resolved in UK courts.

Changes to Terms

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the new terms. We will notify users of material changes.

Contact Information

If you have questions about these terms, please contact us:

Email: legal@tranquilae.com
Address: London, United Kingdom

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.